FAQ's

WHAT IS YOUR SHIPPING POLICY?

It takes about 2-7 business days to fulfill orders. Then you should add shipping times on top of that. Speed and price depend on product type and destination. It can get a bit confusing, so please visit the Shipping page for more detailed information.

 

WHAT IS YOUR RETURN POLICY?

Please visit our Refund & Return page for more information.

 

CAN I REQUEST A DESIGN?

Yes! Of course. Please email customerservice@truecrimeseven.com and let us know what you have in mind.

 

WHO DO I CONTACT FOR INQUIRIES?

For all inquiries email: customerservice@truecrimeseven.com and your email will be forwarded to the best person!

 

INCHES OR CENTIMETERS?

All sizes are in inches. 

 

WHAT CARRIER DO YOUR ORDERS SHIP?

Most U.S. orders are shipped via USPS and FedEx, some are shipping with a regional carrier.

 

WHICH METHODS OF PAYMENT DO YOU ACCEPT? 

We accept Visa, Mastercard, Amex, Amazon Pay, Apple Pay, and Paypal.

 

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: customerservice@truecrimeseven.com

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